Dont know if it helps but i had a similar problem and found it was my antivirus software kaspersky that had done an update on the client and then decided that the network was nolonger trusted, once changed to trusted network everything started working again. The printer driver is not allowed based on the farms compatibility list for this operating system platform. Contact your help desk with the following information. In the past when i have seen this on our older wyse units, it was a dhcp problem where the thin client was not getting an ip address. Open a ticket online for technical assistance with troubleshooting, breakfix requests, and other product issues. Citrix desktop service fails to start, logs event 1006 i am sure you all love xendesktop vdas that just wont register. Also did you folks run updates on your citrix servers as well.
Running citrix metaframe xpe on windows 2000 server no nfuse all the latest drivers and patches, using wyse winterm clients, i receive the following errors w. Continue to wait and try launching the instance again. Localhostcache error 505 the citrix config sync service. When changing the static ip address of a server the applications fail to launch. Sounds like you are having a problem with session reliability which by default will work on port 2598. View three pieces of content articles, solutions, posts, and videos. One of the causes for this issue is that the nf file on the xenapp server is not updated with the new ip address of the server. Rene jorissen works as solution specialist for 4ip in the netherlands. Save my name, email, and website in this browser for the next time i comment. Unable to launch your application protocol driver error. This happening for all citrix servers as well or all of the published apps or just some. Source ip persistence is configured on the load balancer. More than likely, you havent waited long enough for the virtual machine to finish its boot processes. However in our case, turns out someone powered off a set of citrix test servers that the ica files were pointing to.
I had an interesting case involving 1030 protocol driver errors with several xendesktop users. Generate and install a new server certificate on the netscaler gateway vip, if the server certificate is expired. Protocol driver errors can be intermittent, so this may not just be an admin vs. The citrix servers unexpectedly closed the connection. Net queue 0 if you have additional details about this event please, send it to us. Cannot connect to the citrix metaframe server protocol driver error i am having no problems with any local users, or other web interface users. If the update to the secondary broker is successful, the event is logged with event id 504. Unable to connect to the cgp tunnel destination 127. Application launch fails with protocol driver error after changing the static ip. To get some deeper view whats going on with sync service we can enable reporting with the following registrykey. External connections through the netscaler fail with a protocol driver error while. These errors can be reproduced when disabling the network interface card nic on the secure gateway server, waiting for the clients session reliability to timeout, modifying the sta ticket within the ica file prior to connection, disabling the nic on the. Xenapp protocol driver error reliability server event id 103 110. We had a profile creation issue with our citrix xenapp 6.
The community is home to millions of it pros in smalltomedium businesses. The internal clients all receive protocol driver error, so in my mind the xa servers are working as expected. The citrix servers reported that they are too busy to provide. Check your sta configuration, both on the netscaler and web interface. When the citrix client crashes is the session still alive on the server or does the session terminate.
Further investigation revealed there were several vms running on xenserver that were hung in a shutting down state and the user sessions were. Since that time, weve had a ton of users having issues connecting to the other facilitys citrix farm. If you are experiencing this issue and you are not a system administrator, contact your organizations help desk for assistance. Deadlocks might occur on xenapp with an application event id 20 during peak. The citrix servers reported that they are too busy to provide access to the. This entry was posted in citrix, netscaler, xenapp and tagged cag, protocol driver error, sesssion reliability, sta, xenapp, xte services on april 1, 20 by explorer. Apr 25, 2014 we had a profile creation issue with our citrix xenapp 6. Can you check the event log for more details also make sure all you data collectors are functioning properly. Unable to launch your application protocol driver error xenapp. Citrixxteserver windows event log analysis splunk app build a great reporting interface using splunk, one of the leaders in the security information and event management siem field, linking the collected windows events to.
Jun 28, 2016 ive ran xdping and the citrix health checker on this vda server and all is showing ok. On your storefront servers open your event viewer and check under citrix delivery services log. Cannot connect to the citrix xenapp server protocol. The submitted event will be forwarded to our consultants for analysis. Could not launch citrix app upgraded its receiver ran the receiver reset logged in as a problematic user, citrix application was working fine logged out of user, logged in as myself, citrix app launched. The connection to xxxxxx failed with status protocol driver error. Rene works with equipment of multiple vendors, like cisco, aruba networks, fortinet, hp networking, juniper networks, rsa securid, aerohive, microsoft and many more. Windows events with source citrix desktop director service. When i connected to their machine via remote support i was unable to duplicate the issue with my userid. Any funny events in the logs on the citrix servers. This article is intended for use by system administrators.
The connection failed with status protocol driver error. Join the community of 500,000 pool count in the registry. The nf file is used by the citrix xte server service for session reliability. Incoming citrix gateway protocol downstream data could not be processed. This bothers me a lot, because it seems like an obvious reason for the protocol driver error, to a netscaler veteran. Apr 01, 20 this entry was posted in citrix, netscaler, xenapp and tagged cag, protocol driver error, sesssion reliability, sta, xenapp, xte services on april 1, 20 by explorer. The citrix broker service has not received communications from machines through the wrong base organizational unit ou in active directory and is no longer suppressing related messages event id 1045. All the citrix xml services configured for farm xenapp failed to respond to this xml service transaction. Unable to connect to the cgp tunnel destination citrix users are receiving an error on login. The client is in the lan and the citrix xenapp server is behind a firewall, but the networking team made a rule to allow all the trafic betwen client and server. Application launch fails with protocol driver error after changing.
The sta ticket has expired, cannot be found, or the connection to the secure gateway server from the client cannot be established. Solved citrix client protocol driver error spiceworks. Web application suddenly crash citrix is not responding. The following is a list of solutions that can help in resolving this error. Xenapp protocol driver error reliability server event. Windows event log analysis splunk app build a great reporting interface using splunk, one of the leaders in the security information and event management siem field, linking the collected windows events to. Mar 18, 2016 hello all, i have an issue that i have been trying to troubleshoot for days and i cant figure it out.
May 25, 20 the citrix server is reporting a number of event id. Ica port not responding or protocol driver error myxenapp. The solution is that logging into the access gatewaynetscaler there is a global authentication setting. Xenapp protocol driver error reliability server event id. If the update fails, the event is logged with event id 505. Citrix protocol driver error system administrators blog. The staff over the servers told me to delete the users profile from their computer and that should fix it. Application launch fails with protocol driver error after. We have xenapp 6 on 2008r2 and it was working until a few days ago. Check your printer driver compatibility list in the citrix management console. Protocol driver error while launching applications. Socket and ssl error messages in receiver for windows 4. Ive ran xdping and the citrix health checker on this vda server and all is showing ok.
A protocol error occurred while communicating with the. With this fix, the ctxuvi driver might exclude the vmsp. I found a citrix support forum thread in which a user recommended turning off socket pooling in order to aid in troubleshooting the connectivity issues, which set me to thinking. Protocol driver error event id 118 the citrix server. Citrix hdx html5 video redirection service would get it working again, but wasnt a valid fix since it was failing 100% of the time until the service. An error occurred when processing incoming cgp downstream data. This is a bug with server 2008 r2 btw, doesnt happen with 2012 r2. There are some reliability server errors event id 103 in the event log an error occured when processing incoming cgp downstream data. When the secondary broker takes over during an outage, event log entries are made indicating that the citrix high availability service has started handling brokering. Jan 16, 2014 finally i found what really was causing me problems, i did not configure additional static route for the network used by citrix servers in the test environment. Protocol driver error netscaler netscaler gateway discussions. Unable to launch published applications from xenapp 6.
Run microsoft windows update, open internet explorer and click on tools windows update and follow the prompts. The base url is set to the same as the load balanced fqdn on netscaler. Citrix protocol driver error when user launch application. Mar 19, 2014 protocol driver errors can be intermittent, so this may not just be an admin vs. The citrix server is reporting a number of event id. Try to telnet to xml ports to and make sure you able to telnet. Port no 2929 service name panjawebadmin rfc doc 0 protocol tcp. Further investigation revealed there were several vms running on xenserver that were hung in a shutting down state and the user sessions were trying to reconnect to those vms. In my experience if you install citrix and dont install any hotfixes you are going to run in to lots of problems with just about everything including this problem citrix protocol driver error. In the application event log on the web interface server, you find event id. Protocol driver error in web interface solutions experts. Citrix error 1030 protocol driver error os other general. Aug 20, 2015 contact your help desk with the following information. How to resolve the citrix protocol driver error all.
Cannot connect to the citrix xenapp server protocol driver. The citrix xml service at address has failed the background. You are not seeing the issue on your linux clients because they do not support session reliability and communication is happening on port 1494. Although this is becoming less and less of a problem i had another case recently. But still wont registeras a test ive done a clean install on a new server and that connects fine so theres something wrong with this cit01 server. When i returned in the morning, i could no longer launch the citrix app. Finally i found what really was causing me problems, i did not configure additional static route for the network used by citrix servers in the test environment.
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